[Resolved] MC6 pro v3.13.4 unusable - freezes and ultimately restarts upon referencing a different preset

Morningstar Gear Bug Reports and Feature Requests
1

I admit I haven’t had a lot of time to diagnose in depth, but I did notice after the update to v3.13.4 that any preset that had a reference to another (i.e. triggers “engage preset” on a different bank/preset) would make the unit freeze and ultimately restart. There were no reference loops, just a simple trigger. I even tried disabling any “on enter bank” messages for the target bank - no change.

I’m sure this is not a case of user error because I’ve taken this exact set on stage and through many rehearsals, and upon rolling back to v3.13.1 it went back to working as expected.

I chose to go to the intial release just because I remembered that one working and as mentioned, didn’t have time to rule out the other iterations.

Please help, and let me know if there’s any additional info I can provide to help with diagnosing the issue

TIA

2

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3

Can you share your “all banks” backup file and let me know which bank/preset to look at? Will test with your settings

4

UPDATE: I neglected the issue for a while (if it ain’t broke etc.) and now had some time to dive back in, a newer firmware version was already out, so I updated to that one (v3.13.6) and the issue seems to have been solved

Appreciate the support and continued development!