Just received MC6 Pro and had some success with Android but nothing with windows 11 connected via USB cable. Error “No serial port connected” trying different cables and ports. Had some success early on with Widi. HELP! Must be something with Chrome extensions or? Try so many things now with trying to get BLE to work and WIDI everything is a mess.
Hi, welcome! Try a different USB cable? Direct connection between PC and MC is best - some usb hubs can cause issues. In chrome, try clearing cookies and cache. Failing that, might be worth trying Brave browser, that works with MC too
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Thanks @moley6knipe Excellent idea. I installed Brave and have the same issues. I use a usb cable (tried several good ones), and I get a timeout after the app loads but I can see it did load the one thing I put on the MC6 in manual editor mode. App is locked up except for page unresponsive.
also notice brave is using chrome.dll
Hmm! That’s odd, never seen that? You’ve definitely allowed MIDI connections in the browser, I guess?
Failing that if possible I’d do a factory reset…
Also worth trying: with the editor URL open, put chrome in dev mode by pressing F12 and right click refresh icon, selecting “hard reset” or whatever it’s called (last option on the list). Should be the same as clearing cache via settings but sometimes not so with Chrome in my experience!
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No Joy. I did try my android phone again and editor works great with Widi Jack to android MIDI + BTLE
I tried the WIDI jack to the pc and MIDIBerry connects to the pedal and sees commands but the editor can not. The editor changes the status of the WIDI bluetooth to connected when it is launched but does not show as a device.
Don’t know then… any thoughts please @james ?
Can you try uninstall the hardware under Device Manager and then reconnect the controller?
More info here: Editor not detecting device | Morningstar Engineering Helpdesk
Just to confirm, are you connecting it directly to the computer, or via a USB hub?
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The editor is working now as long as I use WIDI Bud PRO and have no other midi applications open on the PC. I will check the USB soon. Thanks
p.s. If I have mobilesheets open (midi 9 i/o), editor will not connect.
I can not get a serial cable plugged into the side of my Windows laptop to work. I’m giving up because the WIDIJack,-.WiDI Bud Pro combo works… well most of the time. make take a controller power off, or a usb unplug replug but acceptable.
Thanks for the help @James and @moley6knipe
Driving me nuts. The WIDI Jack ↔ WIDI Bud Pro stop working but the usb works fine now. The problem I’m having now is I miss the ability of using the MC6 to control youtube and Mobile Sheets. I’ll post more details later but the ability to use the editor on my android phone no longer works either. I can see the traffic indicator on the WIDI jack and the MC6 but editor fails to connect like it had previously from the phone and laptop. USB however now is fine, but can not monitor midi traffic like I use to or control desktop apps.
I checked the WIDI jack cables with an ohm meter. and the editor log show a good connection but no response.
Can you check the physical switch on your WIDI JACK just to make sure it didn’t switch accidentally to the wrong setting?
There is a Type A / B switch on the WIDI JACK.
Type B should be used if you are using the CME 2.5mm to DIN5 cable connected to the DIN5 MIDI IN/OUT ports.
Type A should be used if you are connecting it to the 3.5MM MIDI ports
Thanks for trying to help. Yes the a/b switch is in A for Mini connector to mini.
I noticed I got two major windows updates the time everything broke (but USB started working for editor).
I uninstalled KB5050009 and I can now talk to the MC6 over both USB and 3.5 midi via WIDI Jack but the editor will not work with the WIDI port only works with USB.
I tried using Pocket MIDI to send and receive MIDI traffic but I can only transmit, I’m not seeing any input from the MC6 but I can control it with USB or WIDI. Any idea how I can monitor input with the Pocket midi?
So reading this thread now it’s almost as confusing as I am.
What now works:
USB to windows Morningstar editor MC6.
USB (WIDI Bud Pro) Android Morningstar editor MC6.
windows Pocket Midi output → MC6 USB or WIDI in
- Windows → WIDI USB → WIDI Jack → MC6 3.5m
- Windows → USB ->MC6 USB
What now DOES NOT work:
WIDI to windows Morningstar editor MC6. (use to work)
3.5 mm MC6 (WIDI Jack) → Android Morningstar editor (use to work)
MC6 → Windows Pocket MIDI USB or WIDI input (use to work)
What I’d like to work:
MC6 output to windows MIDI application
Just to clarify, MC6 can connect to editor fine via USB connection to the computer, but what you are having issues with is the MC6 controlling another MIDI application in Windows?
The behaviour in Windows is that once a MIDI software uses a USB MIDI port, then another MIDI software cannot use that same port. I wonder if this might be the case for you, where you are trying to connect to the same MIDI port that the editor is using. Try closing the editor and see if you can get it to work? What MIDI application are you using?
Assuming there’s nothing wrong with the WIDI, can you try testing the MIDI INPUT and OUTPUT to see if there are any issues? Testing your MIDI OUT port | Morningstar Engineering Helpdesk
Confirm USB is working as expected except no ability to control MobileSheets Application nor can I see any input from pedal commands to USB via pocket midi monitor app with only the monitor app running. I can use the app to send USB or widi midi commands to the MC6 and out the midi din buss. The midi din works as expected but no way to get din output to computer except routing through USB or 3.5m trs.
The fact that now the android can also no longer use the editor via widi makes me think there is a problem with 3.5m trs out or the Widi jack in. I ordered another Widi jack to confirm.
This has really been time consuming, and I’m willing to wait for midi 2.0 if it’ll solve this run around. But I should know better about windows updates and change control. I promise all to get better at system backup.
Have I mentioned how awesome the MC6 pro is and how happy I am about it? It is a great product.
Ok midi and serial seem to work although I can not find a way to monitor midi output of MC6 serial (USB). I tried a new WIDI Jack on the 3.5m output and does not seem to work and editor can not attach in widows or android. WIDI 3.5m input accepts commands. I tried the new beta firmware and the firmware referenced here:
I’d move on if I could just be certain the MC6 Pro 3.5 midi output works. Any ideas or directions on how to test?
If you are using the WIDI Jack with the 3.5mm ports, just check that the physical switch on the WIDI Jack is set to Type A. By default, it is set to Type B.
If you want to test the 3.5mm ports, what you can do is just connect a TRS cable from the 3.5mm MIDI OUT back to the 3.5mm MIDI IN. Send a PC message on the MC6 PRO MIDI Channel and the MC6 PRO should change banks if the PC message is received. Or send a CC#127 message and the screen should indicate that a MIDI Message is received.
Yes the Widi is set type A.
I can use pocket MIDI from the pc and send command to control devices on the din 5 MIDI buss and the MC6 thru the WIDI jack via 3.5m In. But I can not verify 3.5m MIDI out. Can not see any activity or traffic on the WIDI 3.5m out even from button commands from the MC6.
If I plug the WIDI Jack into DIN MIDI I/O I can not control the MC6.
If I connect a 3.5m cable from out to in, And program a button to control the MC6, the button press does nothing.
Ok can you try connecting the 3.5mm MIDI OUT to the 3.5mm MIDI IN port again (if possible, try couple of cables, or test the cablem to make sure it isn’t a cable issue)
MC6 PRO MIDI Thru settings:
This will pass incoming MIDI from USB to 3.5mm, and incoming MIDI from 3.5mm to USB.
Go to the Editor settings port and use the MIDI Thru check:
Click on Send Sysex, and if the message passes through back to the editor then the editor will indicate that the message is received.
You can try this on the DIN5 port as well (connect DIN MIDI OUT to DIN MIDI IN and adjust the MIDI Thru settings accordingly).
Let me know how this works for you.