Long Press to Toggle Page

Quasar · March 26, 2021, 10:15am

Hello, I’m trying to use Long Press on Preset A to Toggle Page, but when I release the Long Press after the page toggles, Preset I (Release) is engaged. How do I fix this? Thanks for your time.

james · March 29, 2021, 4:36am

It’s a bug. I’m finishing up on v3.8.4 now for some bug fixes and will fix this as well

james · March 29, 2021, 4:57am

@Quasar Actually, can you email me your bank data just so I can verify that the issue is resolved?

Quasar · April 1, 2021, 4:39am

No problem! What is your email?

james · April 1, 2021, 4:41am

Thanks! You can just send it to help@morningstarfx.com and I can pick it up from there.

james · April 1, 2021, 5:52am

Received with thanks. Just tested (I changed your original double tap for toggle page back to Long Press) and no other messages gets triggered. But I loaded firmware v3.8.3 to test the issue as well and am not able to replicate it. What firmware are you currently using?

Quasar · April 1, 2021, 10:42pm

Thanks James! I’m still on 3.8.3. Just set the Toggle Page for Long Press again (I had switched to Double Tap Release in the meantime as you noticed), and it’s triggering Preset I. Should I try 3.8.4?

james · April 2, 2021, 6:29am

No harm giving that a go and see if it fixes the issue. Let me know!

Quasar · April 2, 2021, 9:08am

It does not… It even triggers the Release function of Preset A sometimes. Preset I is triggered when I release the switch. Could it be a faulty switch, perhaps?

Edit: Let’s see if I can replicate the issue on a different switch.

Edit #2: It does it on switch F/N as well, although maybe not as often? Very strange…

james · April 2, 2021, 10:15am

Thanks for the information! Ok let me try that and get back to you later today.

james · April 2, 2021, 10:18am

Can you share with me a screenshot what you have in your controller settings?

Quasar · April 5, 2021, 3:26am

Is this good?

james · April 5, 2021, 3:48pm

yes, thanks! I’m able to replicate the issue, although intermittently. Will check what’s the issue

Quasar · April 28, 2021, 6:27am

Hey there @james , hope all is well. Ever figure out what’s going on with this?

james · April 29, 2021, 9:43am

hi @Quasar , yes, I’ll include this fix in v3.8.5. But might need your help to test it first. Will look into this tomorrow.

Quasar · April 30, 2021, 5:03am

I’d be happy to! Thanks again.

james · April 30, 2021, 9:30am

Thanks! Hopefully this fixes it. You can find v3.8.5 here: Release Firmware v3.8.4 · Morningstar-Engineering/MC8-MIDI-Controller · GitHub

Quasar · May 10, 2021, 9:24pm

Sorry, James. Unfortunately, 3.8.6 still hasn’t fixed this bug.

james · May 11, 2021, 4:03pm

Yikes - I’ve tested it when I worked on a fix and couldn’t get this behaviour anymore. Let me try again this week.

Quasar · May 11, 2021, 6:16pm

Thanks for the persistence, James. The odd thing is that the behavior isn’t consistent; sometimes it turns the page, sometimes it turns the page and engages Preset I, sometimes it does what it’s supposed to and engages Preset A (long press) and stays put.