Dual switch not working

I do not have dual switch lock enabled in the general configuration but I don’t seem to be able to Bank Up, Bank Down or Toggle page with the dual switch press on my MC8. It has worked before. Any ideas?

Hi, welcome! It’s not this is it? Certain Functions Are Not Working

Else, you haven’t got looper mode enabled have you?

I was not connected to the editor when I tried to change banks and pages on the foot pedal. However I probably was in looper mode. Are you not able to use looper mode when trying to change banks with the foot switches?

Never mind. I see from your helpdesk link that the looper mode disables the dual-switch function.
Thanks for your help!

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Maybe investigate an external switch for your MC? Then you can hand eg bank, page change etc off to the aux switch